Trust is built into
everything we do.
Every Guide is verified, every session is secure, and every payment is protected.
Real conversations, real people, real expertise.
Earned trust
Guides earn badges and ratings from real, completed sessions — never from applications.
Secure payments
Your money stays in escrow until the session is completed. We only release payment after both sides are satisfied.
Real people, real reviews
Every review is from a paid, verified session, so you get honest, unbiased feedback.
No account required to explore
Browse profiles, read reviews and check ratings without creating an account.
A safer place for real conversations.
Trust is built into every part of Amigzo — from verified expertise and transparent reviews to secure payments and respectful conversations.
01
Ratings and badges
Ratings and badges show demonstrated expertise, not self-claims. You can trust what you see because it comes from real sessions and real people.
Badges come from completed sessions
A badge is awarded only after a minimum number of positively rated sessions with real Seekers.
Ratings are real and verified
Every rating is from a paid, completed session. No anonymous reviews, no way to buy ratings.
Profiles have an audit trail
Changes to titles, companies and rates are tracked and timestamped, so you can see a profile’s history.
02
Session safety
We design for respectful, productive conversations. Multiple safeguards keep everyone safe — before, during and after a session.
Recording needs consent from both sides
A session can be recorded only if both people agree. There is no silent recording, and nothing is enabled by default.
Report and block in one tap
You can report or block a user during or after a session, from either side. Our team reviews reports quickly.
No contact exchange in the first session
The platform handles the connection, so personal contact details are not shared.
Chat is monitored for harmful content
Automated systems detect harassment and inappropriate content in real time, with human review when needed.
03
Money safety
The wallet is the mechanism that makes a refund possible rather than a negotiation.
Your wallet is escrow
Funds are not released to the Guide until the session is complete and the dispute window has passed.
Genuine issues are refundable
Bad audio, a no-show, a session cut short, or an answer that turns out to be off-topic for what was asked.
Balance is yours until you spend it
It carries forward, never expires, and is refundable to the original payment method.
04
Privacy
Seeker identity is the most sensitive thing on the platform, because the questions people ask here are ones they are not asking at work.
Browsing attaches nothing to you
Reading profiles and filtering needs no account at all. Attaching your identity is a decision you make, not one you opt out of.
Seeker data is never sold
Not to recruiters, not to employers, not to anyone. This is a permanent commitment and not a current policy.
Deletion is real deletion
You can delete your account and all of your sessions at any time.
What a badge does not mean.
A badge is a sign of real experience and helpful sessions — not a claim of employment, a licence, or official endorsement.
Not employment
A badge does not mean the Guide is employed by us or holds a professional licence.
Not an endorsement
It’s not an official endorsement of specific advice, qualifications or credentials.
Not a guarantee
A good rating shows positive experiences, but it cannot guarantee a specific outcome.
What happens when you report an issue.
We take every report seriously and follow a clear process to keep our community safe and fair.
- 01
Report from the session
You can report or block a user during a session or after it, from either side. Reporting does not require you to finish the session first.
- 02
Money stays where it is
The session amount stays in escrow while we review the report, rather than being paid out. This helps ensure a fair and unbiased process.
- 03
The outcome affects the profile
If a report is substantiated, it can affect the user’s profile, including ratings, badges and the ability to use the platform. Repeated or serious issues may lead to suspension.
Serious issues that cannot be resolved through this process can be escalated to our grievance officer. Their contact details are available as required under the Indian IT Rules.
The answers people look for most.
Clear answers about ratings, payments, privacy and safety — so you can use Amigzo with confidence.
No. Badges come only from completed, well-rated sessions, and there is no payment, promotion or partnership that substitutes for them.
Nobody. Browsing and filtering need no account, so there is nothing to see. A Guide you connect with sees what you tell them in the session and nothing else.
No. The platform handles the connection, so no personal contact details are exchanged in a first session by default.
Bad audio, a no-show, a session cut short, or an answer that is off-topic for the question you asked. The funds stay in escrow until the dispute window closes, which is what makes this a process rather than a request.
Only when both sides have agreed to it. Where a recording exists and both consented, it is available in your session history.
Yes. You can delete your account and all of your sessions at any time.
Earned in real conversations, not on an application form.
Browse the Guides, check their ratings and session history, and see for yourself. It costs nothing to look.